Post-Pandemic, Southwest Airlines Positions for Clearer Skies Ahead

How do you run a 50,000-employee airline after a pandemic eliminates 95% of your bookings virtually overnight?

In the latest episode of Exceptional Leaders / Exceptional Ideas, airline industry legend Gary Kelly, Chairman and CEO of Southwest, sits down with Ravi Shanker, Equity Analyst covering North American Transportation to tell the tale. In this engaging interview, Gary shares how they navigated through the pandemic, avoided employee furloughs and positioned for the future.